Zaynab Mo Badru Mba

Zaynab Mo Badru PMP MBA is a seasoned project management professional with extensive experience in overseeing projects and enhancing customer satisfaction across various organizations. Currently serving as a Project Management Specialist at WSSC Water, Zaynab ensures project expectations, deadlines, and budgets are met for the Customer Service Department while continuously improving user interfaces. Previously, at FEI Systems, Zaynab successfully managed multiple projects, leading to an 18% revenue increase and fostering Agile best practices within a 25-member IT team. Zaynab's earlier roles at Turning Point Clinic and Guaranty Trust involved leading Agile teams, executing customer experience strategies that resulted in significant reductions in customer complaints, and conducting critical risk assessments. Zaynab holds an MBA from Coventry University and a Bachelor’s degree in French Language and Literature from the University of Lagos.