Rachel Ginnaty

Rachel Ginnaty is an IT Service Desk Team Lead at Washington Trust Bank and a Special Project Coordinator at Nuvodia, with extensive experience in technical support, project coordination, and analytical roles. Rachel has facilitated operational improvements, including transitioning IT service management workflows and coordinating HIPAA compliance projects across numerous healthcare sites. Previous positions include roles at Numerica Credit Union, MT. BAKER IMAGING, LLC, and Young Life, highlighting Rachel's strong background in customer service, team management, and digital transformation. Rachel holds a Bachelor of Science in Business Administration from the University of the People and is continuing education at Harvard University.