Cocoa Carbone

Cocoa Carbone is an experienced Office & Customer Service Manager at Waste Connections, overseeing recruitment, performance management, and customer service operations since June 2023. Previously, Cocoa held various managerial roles at Microsoft, including ECS Operations Manager and Project Manager, where responsibilities encompassed site openings, employee development, and project execution. Cocoa also has significant experience from Sephora as a Store Director and Training Store Director, achieving high sales targets and enhancing customer experiences. Other roles at Macy's and City Year involved team management, event planning, and community engagement. Cocoa's educational background includes studies at West Valley College.