Mathew Telfer

Mathew Telfer is an experienced operations manager currently overseeing the Watercare contract with Waikato District Council at Watercare Services Limited, where responsibilities include managing water, wastewater, and stormwater services. Prior roles at Watercare include Head of Developer Services, Commercial Relationship Manager, Revenue Manager (Acting), and Contact Centre Manager, with a focus on water billing for the Auckland region and managing customer service teams. At Metrowater, Mathew served as Customer Support Manager and Customer Care Manager, managing various customer-related functions. Mathew began a career in team management at Carphone Warehouse and holds a Post Graduate Diploma in Business Administration from Auckland University.