Jim Harders

Jim Harders is a seasoned IT and service management professional with extensive experience across various companies. Currently serving as Service Delivery Manager at Waternet since December 2022, Jim has enhanced service management processes and established a self-service portal. Previously, as Head of IT at Togather Finance B.V., Jim successfully rebuilt collection management software. Jim's prior roles include accountability for significant accounts at DXC Technology, Hewlett Packard Enterprise, and Hewlett-Packard, where responsibilities ranged from service management processes to crisis management. Educational qualifications include a Master of ICT in Business from Leiden University and two Bachelor's degrees in Computer Science and Information Technology from Amsterdam University of Applied Sciences.