Customer Support and Operations Team

The Customer Support and Operations Team at Wave Mobile is dedicated to ensuring a seamless experience for users navigating cashless solutions across Africa. This team is responsible for responding to customer inquiries, managing agent operations, and optimizing regional distribution processes. By collaborating across various roles, they aim to enhance service delivery, streamline operations, and support Wave's mission of fostering digital financial inclusion in Senegal, Cote d'Ivoire, Uganda, and Mali.