Brittany Greene

Brittany Greene possesses extensive experience in incident response and client success management within the tech industry. Currently serving as Team Lead in Incident Response and Social at Wealthsimple since March 2022, Brittany has spearheaded community management efforts as well as incident response processes, focusing on knowledge management and proactive engagement strategies. Prior to Wealthsimple, Brittany held various roles at Shopify from January 2017 to March 2022, including managing multiple programs aimed at enhancing incident response capabilities and training. Brittany's career began at Rogers Communications and Walmart Canada, showcasing a strong foundation in customer service and support. Academically, Brittany holds an Honours Bachelor of Arts from the University of Ottawa, with a focus on History and Theory of Art.