Charlie James Simpson

Charlie James Simpson is a skilled professional with extensive experience in content quality and customer service. Currently serving as a Content Quality Specialist at Web International Services Ltd. since July 2022, Charlie previously held several key positions at Mr Green - Part of William Hill, from May 2013 to July 2022, including Senior Marketing Promotions and Content Executive International, Assistant Manager of Customer Support, and Customer Support Team Leader. Notable achievements include successfully managing recruitment and onboarding processes and leading a team that won the Customer Service Team of the Year award. Earlier professional experience includes a role as Customer Service Representative at Northway Bank. Charlie's educational background includes studies at Derby College from 2001 to 2004.