Kimberly A. Robinson possesses extensive experience in customer service and technical support, exemplified by current roles as a Front Desk Clerk at Weinstein Properties since September 2017 and as an Implementation Engineer at Ferguson Enterprises since December 2015. Previous experience includes serving as a Telecom Analyst at SLAIT Consulting, as well as various positions at Verizon, where responsibilities encompassed account management, project coordination, and customer service across multiple telecommunications roles. Educational qualifications include a Master of Business Administration in Human Resource Management from Strayer University and a Bachelor of Arts in Psychology from the University of Virginia.