Customer Support and Success

The Customer Support and Success team at WellnessSpace Brands is dedicated to ensuring that clients derive maximum benefit from the suite of experiential wellness products. This team handles customer inquiries, provides technical support, and offers onboarding and training for products like the HydroMassage Beds, CryoLounge+ Chairs, and RelaxSpace Wellness Pods. Their objective is to enhance customer satisfaction and retention through exceptional service and comprehensive solutions. Team Members: - Customer Success Manager: Ensures clients achieve their wellness objectives using company products. - Vice President, Customer Experience & Support: Leads strategic initiatives to improve overall customer experience. - Technical Support Analyst: Provides troubleshooting and technical assistance for product-related issues.