Marta Mueller

Marta Mueller is an accomplished professional in customer success management with extensive experience in leading teams and driving customer satisfaction. Currently serving as the Manager of Customer Success at WellSaid Labs since November 2021, Marta oversees the Customer Success team, focusing on customer retention and satisfaction. Previously, Marta held multiple roles at Apptentive from July 2018 to November 2021, where responsibilities included onboarding, product demonstrations, and technical support, earning recognition with the “Pulse” Award for excellence in customer service. Marta's career began at Smart Trip Florence, where a rapid ascent from Tour Promoter to City Manager was marked by exceptional sales achievements and leadership skills. A graduate of Washington State University with a Bachelor's degree in Communication and Public Relations, Marta holds a certification in Customer Success Management from SuccessHacker.