Hashim Forrester is an experienced senior executive currently serving as Senior Vice President at Wescom Credit Union, where responsibilities include overseeing the Remote Service Delivery strategy and acting as a key decision-making partner to the Executive Team and Board. Previous roles include Head of Contact Center Operations at Enova International, where operational strategy and a large team were managed, and Senior Contact Center Leader at Uber, focusing on scaling customer support. Other notable positions include Senior Manager Operations at Capital One, where leadership was provided for a significant deposit business, and Director of Operations at PRA Group, mitigating substantial losses. Hashim Forrester's career began at Bank of America as Business Unit Leader, where management of consumer collections and loss mitigation was key. Educational background includes a Bachelor of Business Administration from the University of Phoenix.