Gwendolyn Gies is a skilled professional with extensive experience in customer support, member experience, and operations. Currently serving as a Member Experience Specialist at Wild Alaskan Company, Gwendolyn effectively manages member inquiries across various channels and maintains high satisfaction rates while generating insightful content. Gwendolyn also operates a vintage shop on Etsy and previously held the role of Senior Customer Support Specialist at Maxim Label & Packaging, where significant international accounts were managed. Early career experiences include positions in the hospitality industry, such as Banquet Captain at Embassy Suites and Banquet Server at Grandover Resort, showcasing strong organizational and leadership skills. Gwendolyn holds a Bachelor’s Degree in Communications: Public Relations from the University of North Carolina at Charlotte and is certified in Advertising and Graphic Design.