Alejandra Barciela

Alejandra Barciela is an accomplished professional with extensive experience at Wiley since November 2009, currently serving as Associate Director of Customer Training, where Alejandra manages a global Sales Onboarding and Product Education program and launched the first onboarding initiative for sales colleagues. Alejandra has also held roles as Customer Success Training Manager and Product Manager, demonstrating expertise in developing training hubs, delivering trainings, and leading e-learning program management. Previous experience includes positions as Marketing Manager, Associate Marketing Manager, and various editorial roles, along with work as a Social Media Strategist at Savana Médica and a Freelance Journalist for TENDENCIAS fashion magazine. Alejandra's educational background includes ongoing Master's studies in Management from the University of Maryland Global Campus and multiple certificates in learning design, agile management, product management, and social media marketing from notable institutions.