Jennifer Lam is a UX Designer with extensive experience in creating user-centered designs across various platforms. Currently at Hephium, Jennifer designs interfaces for the RubyLog B2B operations management application, focusing on enhancing workflow efficiency. At TAIT & Associates, Jennifer combines UX design with marketing coordination, resulting in a significant increase in contract acquisitions. Previous roles include driving the UX design process for Pamper Pass's e-commerce site, alongside freelance UX projects where solutions to complex problems were developed through user research and prototyping. Jennifer's foundational experience includes a Graphic Design Associate position at the University of California, Irvine, where stakeholder satisfaction and team collaboration were significantly improved. Educational qualifications include a UI/UX Design Career Track certification from Springboard and a Bachelor's degree in Psychology and Social Behavior from UC Irvine.