Shabnam Javed Shamshi

Shabnam Javed Shamshi currently serves as a Senior Virtual Assistant at Wing Assistant since August 2024, while also holding the position of Customer Relation Advisor at Tech Mahindra since November 2020. Shabnam has extensive experience in operations and customer service, having worked as an Operations Executive and Customer Service Assistant at Qfix info Pvt ltd from February 2020 and February 2019, respectively. Prior roles include Sales Qualifier at Coding Invaders by MentorsPro and Sales Coordinator at Numen Consultancy & Services - India from 2015 to 2018. Shabnam began a career in telesales at Standard Chartered Bank from November 2012 to June 2015 and served as a Consultant at India Today from October 2010 to October 2012. Shabnam holds a Bachelor of Arts degree from Subharti University, obtained between 2018 and 2021.