Cristian Mihai Dragan

Cristian Mihai Dragan is an experienced operations manager with a strong background in collection management and leadership. Currently serving as an Operations Manager at IGT Solutions since June 2023, Cristian previously held the same title at Intrum from April 2022 to June 2023, overseeing a diverse team of over 115 full-time employees and additional support staff across multiple countries. Cristian's expertise extends to project management and workforce management, demonstrated during the tenure at Valoris Center and Teleperformance, where responsibilities included project execution, resource allocation, team coaching, and real-time performance monitoring. Cristian holds a Bachelor's degree in Management Information Systems from Romanian-American University, earned between 2011 and 2014.