Cindy Momodu-Omokri

Cindy Momodu is a Technical Account Manager at Flutterwave, where responsibilities include serving as a communication conduit between merchants and the company, overseeing service delivery for over 10 high-revenue enterprise accounts, and providing weekly performance reports to enhance revenue and integration. Previously, as a Customer Success/Strategic Account Management Lead, Cindy developed personalized strategies for over 20 accounts that resulted in a 40% increase in transaction volume and managed a team responsible for more than 50 strategic business accounts. Additional experience encompasses roles in customer experience, where leadership extended to teams of over 30 employees, and a strong foundation in microbiology, holding a Master's degree in Public Health from the London School of Hygiene and Tropical Medicine and a Bachelor's degree in Microbiology from Babcock University. Relevant early career experience includes positions as a Microbiologist at Military Hospitals in Lagos and Benin City.