Julie Kang

Julie Kang, MBA, is a seasoned professional in customer success, currently serving at Persona since October 2023. Previous roles include Scale Customer Success Manager at Retool, where management of a $2.5M ARR portfolio was key, and Senior Customer Success Manager at LeanData, where Julie oversaw a $3M ARR with a 98% retention rate. Experience encompasses significant contributions at Akamai Technologies, managing a $50M book of business for prominent e-commerce clients, and notable positions at Madison Logic, AnswerIQ, Thomson Reuters, Heald College, and iCraveSF, LLC, showcasing a consistent track record in revenue growth, client retention, and operational efficiency. Julie holds an MBA from the University of Southern California.