Careen Umanos-San Juan is an experienced HR professional currently serving as Group Manager and HR Business Partner at WNS Global Services since November 2022, where Careen focuses on HR business partnering with account stakeholders and clients. Prior to this role, Careen held various positions at Customer Frontline Solutions from July 2018 to October 2022, including HR Talent Acquisition Head and Strategic Business Unit Head, emphasizing customer satisfaction. Careen has also contributed to organizations like Behavioral Health Innovation as Human Resources Manager and has held managerial roles in HR at EDMARK Group of Companies and First DataCorp, among others. Careen graduated with a Bachelor of Business Administration in Advertising and Public Relations from the Polytechnic University of the Philippines.