Christine Naidu is a skilled Course Instructor for the Customer Relations Specialist Program at CICCC, blending real-life customer relations experience with academic curriculum to enhance student learning. In addition, Christine collaborates on partnership development at GoodBot, participates in the Customer Success Collective, and engages with the WOMEN IN TECH® Global Movement. Previous roles include Enterprise Customer Success Manager positions at Diligent and Coursera, and a Client Success Manager role at iWave, where Christine managed significant ARR portfolios. With extensive experience as a Certified Yoga Instructor, Christine holds multiple certifications, including a B.Comm in Marketing from the University of Alberta and an upcoming CEET Professional Certificate in Responsible AI and Technology.