Riya M.

Riya M. is a Customer Success Operations Manager at Maltego Technologies since March 2019, recognized for effective project management and notable achievements such as reducing average support ticket assignment time and managing a significant increase in incoming tickets. Riya also serves as a member of Women of Customer Success and previously held the position of Technical Support Representative at AMAZON DEVELOPMENT CENTRE (INDIA) PRIVATE LIMITED, where Riya advanced to Subject Matter Expert. Early career experiences include internships at My Indian Academy and Coca-Cola India, focusing on shop-floor management and process optimization. Riya holds a Bachelor of Engineering in Mechanical Engineering from G.H. Raisoni College of Engineering, completed in 2017.