Brent Smithson serves as the General Manager of Customer Experience at World Car Auto Group, where a commitment to exceptional customer experiences is prioritized. With over 25 years of experience in customer service and management, Brent has held various roles including Operations Manager at ibex, where leadership focused on premium customer experiences, and Director of Operations and Business Development at San Diego Grooming Academy, enhancing the grooming industry's standards. Expertise spans multiple sectors, including non-profit, marketing, and business development, complemented by a strong educational background in Business Administration from San Diego State University. Previous roles include General Manager at Lips Restaurant and multiple consulting positions, including the founding of Splish Splash Enterprises.
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