Baker Shabaa

Baker Shabaa is an experienced professional in the financial and legal sectors, currently serving as a Collection and Payments Associate - Investigations at WorldFirst since September 2023. Prior experience includes a long tenure at HSBC, where duties ranged from Fraud Investigator, focusing on APP Scam case handling, to roles as a Universal Banker, Personal Banker, and Head Cashier, with responsibilities in digital change advocacy, customer service, and operational efficiency. Baker's background also includes a position as a Sales Advisor at Starbuzz UK and work as a Paralegal at Saracens Solicitors, where responsibilities encompassed legal research, compliance, and client relationship management. Baker holds a Bachelor of Laws (LLB) degree from London Metropolitan University, obtained in 2008.