Natalie Baryla Fornal has a diverse background in customer education and training, with experience spanning over a decade in various roles. Currently serving as a Customer Education Specialist since November 2024, Natalie previously held multiple positions at Betterworks, including Senior Enablement Manager and Learning Program Manager, where Natalie contributed to customer enablement strategies. Earlier experience includes key roles at Olmar Supply as CFO, where management of finance and operations was essential, and at SmartRecruiters, where Natalie developed customer training programs to enhance product adoption. Additional expertise was gained at DoubleDutch, Microsoft, and Yammer, focusing on training development, user engagement, and onboarding processes. Natalie holds a Bachelor’s degree in Communication Studies from the University of San Francisco.
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