Yer Thao

Yer Thao is an experienced Information Technology Business Analyst and Client Services Team Lead at WSI (Warehouse Specialists, LLC) since March 2012, overseeing a team of 5-8 members while managing over 30 accounts across the United States. Responsibilities include serving as a liaison between clients and facilities, training client service representatives, analyzing customer inquiries, and ensuring accurate billing for each account. Yer Thao possesses strong skills in various ERP systems, including Oracle, JDE, SAP, and AS400. Previous roles include teaching positions at Wood County Head Start and South Wood County YMCA, a bakery clerk at Piggly Wiggly Midwest, and a clerical assistant at Complete Control, Inc. Educational qualifications include a Data Modeling/Warehousing and Database Administration certificate from Fox Valley Technical College and a high school diploma from John Edwards High School.