Putri Oktovianita

Putri Oktovianita is an experienced professional in quality assurance and customer success, currently serving as the QA & Performance Management Lead at Xendit since March 2020, where responsibilities include conducting quality assessments and developing strategies for improvement. Prior roles at Xendit include QA & Performance Management Analyst and B2B Customer Success Generalist, focusing on customer relationship building and issue resolution. Earlier experience as a Research Assistant at President University involved supporting faculty research in the humanities. Putri holds a Bachelor of Arts in International Relations and National Security Studies from President University and completed an additional program at Pacmann in early 2023.