Ritesh A.

Ritesh K. has extensive experience in customer support and process management, currently serving as a Customer Support Champion at Xenett since May 2022. Prior roles include Senior Customer Support at Scarlet Prints LLP and Business Mentor at Vital Link Outsourcing, where Ritesh specialized in the US Mortgage Process. Additional experience includes positions as Senior Process Associate at Azure Knowledge Corporation and Head of the Live Chat Process at eClinicalWorks, assisting medical professionals with technical inquiries. Ritesh began a career in live chat support at Etech Global Services, focusing on customer lead qualification. Ritesh holds a high school diploma from Shri Lal Bahadur Shastri Vidhyalaya in Rajkot.