Jordan Unzaga is a Systems Engineer III at XenTegra since May 2023, with extensive experience in systems engineering and technical support spanning over a decade. Prior roles at Citrix included Systems Engineer and various escalation engineering positions, contributing to deep expertise in technical support and problem resolution. Additional experience includes service desk operations at masterIT, technology support at Vanderbilt University Medical Center, and help desk support at Cubed Group Inc. Jordan began the professional journey as an Administrative Assistant at Kane & Company, P.A., following an academic background in Management Information Systems from Florida International University and an Associate degree in Engineering from Miami Dade College.
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