Rachel Jenkins

Rachel Jenkins is a seasoned professional with extensive experience in the insurance and customer success sectors. Currently, Rachel serves as Co-Founder and Chief Operating Officer at XN Captive, focusing on operational excellence and innovative captive formation strategies. Prior to this role, Rachel was the Managing Director of Customer Success at Founder Shield, where leadership of cross-functional teams led to enhanced staff development and client risk management support. Previous positions at Marsh and AIG involved significant client engagement and strategic analysis, culminating in high-profile claims management and underwriting for financial institutions. Rachel holds a Bachelor of Science in Economics from The Wharton School.