Moreno Zua

Moreo Zua is an experienced professional in customer experience, currently holding positions at XP Inc. and Next (oficial) as a Customer Experience Analyst since November 2022 and July 2021 respectively. With a background in customer support at iFood since July 2019, Moreo specializes in communication between delivery personnel and partners, focusing on productivity metrics. Previous roles include an internship at Centro Universitário Adventista de São Paulo, handling inventory and documentation, an administrative assistant role at Sanorte Clinica, managing invoices and cash flow, and running a small team in the barber industry. Moreo holds a Master of Business Administration in Corporate Finance from Anhanguera Educacional, along with additional qualifications in commercial management and business administration.