Megan Baker

Megan Baker is an accomplished professional with over 18 years of experience in B2B SaaS and customer success leadership. Currently serving as a Consultant at XR Extreme Reach and working with Growth Molecules™ as a Strategic Advisor, Megan is also a Fractional COO at Persist and operates Megan Baker Consulting, LLC, focusing on enhancing post-sales customer experiences. Previous positions include VP of Account Management at Intellum, where responsibilities included client growth and team leadership, and VP of Strategic Customer Value at Beamery. Earlier, Megan held senior roles at HUMAN and FreeWheel, overseeing global customer success operations and client support strategies. Megan holds a Bachelor of Arts degree in Romance Languages from New York University.