Shaun Xavier is a seasoned professional in digital marketing and customer relationship management with extensive experience across various companies. Currently serving as the Head of CRM & ZVIP CRM at ZALORA Group since June 2023, Shaun leads the regional CRM function focused on driving growth and retention across multiple markets. Previously, Shaun held the position of Head of CRM at Lazada, where efforts concentrated on user growth through various CRM marketing channels. Shaun's earlier roles include Digital Marketing Manager at Boost, where a significant user growth from 5 million to 12 million was achieved, alongside various positions in digital marketing and creative leadership at Sashimi Asia and Kingdomcity. Education includes ongoing studies at Edinburgh Napier University and PSB Academy, focused on Sports Science & Exercise.
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