Dayne T.

Dayne T. possesses extensive experience in technical support and community management within the technology sector. Currently serving as a Sr. Technical Support Specialist at Zapier since October 2021, Dayne has a proven track record of effectively troubleshooting user issues and implementing automation to enhance user experience. Previous roles include Community Support Representative at Energi Core, where responsibilities involved managing user support across platforms like FreshDesk and Discord, and Community Manager at OceanEx, overseeing large Telegram groups and leading community engagement initiatives. Dayne's career began in IT support positions, including Technical Support Analyst at Republic Bank Trinidad and IT Technician roles at Trinidad and Tobago Meteorological Services and other organizations. Educational qualifications include a Master of Business Administration from the Australian Institute of Business and a Bachelor of Applied Science in Computer Systems Networking and Telecommunications from COSTAATT, with ongoing training in Full Stack Web Development.