Gabriela D. Lopez Ponce possesses extensive experience in leadership and operational management across various sectors. Currently serving as the Change, Communications and Readiness Lead at Zapier since February 2021, Gabriela previously held the position of Customer Service and E-commerce Manager at Global Quality Brands, where responsibilities included managing eCommerce website setups and marketplace operations. Prior experience includes an Operations Manager role at Allied Global Corporation, focusing on implementing operational plans and building strong business relationships, alongside supervising a customer support team. Gabriela holds an MBA in Finance from Universidad Tecnológica Centroamericana and a degree in Organizational Psychology from Universidad Nacional Autónoma de Honduras.
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