Alvin Mudun

Alvin Mudun is a seasoned digital marketing and web experience professional with extensive experience at Zendesk since April 2018, with roles including Director of Web Experience, Director of Digital Experience & Optimisation - Global, and Director Web & SEO - EMEA. Alvin has successfully improved user experience, optimized lead generation, and enhanced SEO across multiple EMEA websites. Prior to Zendesk, Alvin served as Digital Marketing Manager at My Market Insight from August 2016 to April 2018, generating B2B leads and managing digital marketing campaigns. Earlier roles include Head of Digital at Atout France, where Alvin led a team and managed traffic acquisition and digital strategies, as well as various digital project management roles at Figaro Classifieds, RTL, and PROFILCULTURE. Alvin holds an Accelerate Leadership Program certification from the University of California, Berkeley, a UX Design Certificate from the University of the Arts London, a Master's degree in Marketing and Advertising from Paris School of Business, and a Bachelor's degree in Computer Programming from Sorbonne University.