Shubham Krishna

Applied AI Engineer at Zendesk

Shubham Krishna is an experienced Applied AI Engineer currently working at Zendesk since June 2024. Prior to this role, Shubham held the position of Cloud Machine Learning Engineer at Hugging Face, where the focus was on developing custom containers for enhancing deployment on Google Cloud. Shubham's experience extends back to ML6 as a Machine Learning Engineer, where an intelligent recipe recommendation API was created using large language models for a major retailer. Shubham's foundational work includes a Master Thesis at Bosch Center for Artificial Intelligence addressing label noise in semantic segmentation and experience as a Research Assistant at the Max Planck Institute for Intelligent Systems, contributing to projects in computer vision. Previous roles at Samsung Electronics involved developing deep learning models for keyword extraction and hate speech detection. Shubham holds a Master's degree in Machine Learning from the University of Tübingen and an Integrated Master of Technology in Mathematics and Computer Science from the Indian Institute of Technology (Indian School of Mines), Dhanbad.

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