Adam Purden is a seasoned professional in the insurance industry, currently serving as the Product Manager of Business Technology and Innovation at Zenith Insurance Company since June 2008. In this role, Adam oversees technology solutions that enhance the claims process for the property and casualty team, while also acting as a collaborative product owner. Adam has held various leadership positions within Zenith, including Claims Leader for both the Southern California COVID Strike Team and California Cumulative Trauma Claims, where responsibilities included workflow development and management of senior teams to achieve quality outcomes. Additionally, Adam has experience as a Claims Supervisor, Claims-Legal Committee Chair, and Claims Specialist, consistently driving results that reduce claims loss ratios. Alongside a professional career, Adam has been a mentor at Thrive Scholars since September 2016 and is pursuing a Bachelor of Science in Applied Management from Grand Canyon University.