Fiona Lau

Fiona Lau is a skilled professional with extensive experience in client support and solutions consulting. Currently serving as a Senior Solutions Consultant at ZeroFox since March 2020, Fiona previously held roles at Cision as a Client Support Executive, managing client portfolios and enhancing customer satisfaction through product knowledge. Prior experience includes positions at Equifax, where Fiona excelled in client relationship management and user experience, and as a Records Coordinator, overseeing background check processes. Educationally, Fiona holds a Master of Arts in Communication Management from the University of Technology Sydney and has degrees in Communications and Public Relations. Additionally, Fiona has experience in mentorship and market research, reflecting a versatile background in client engagement and communication.