Ramkumar Rengasamy

Ramkumar Rengasamy is a skilled Customer Success Manager with extensive experience in driving customer engagement and retention across various sectors. Currently holding a position at 100ms since April 2024, Ramkumar has previously excelled at Daily and Agora, managing significant portfolios and achieving a retention rate of 110%. With a strong background in building relationships and guiding customers through implementation processes, Ramkumar also contributed to the creation of essential support systems at Agora. Earlier roles at Chronus and Apptivo Inc involved managing post-sales activities, driving user adoption, and collaborating with technical teams to enhance customer experiences. Ramkumar holds an MCA in Computer Applications and a B.Sc in Computer Science from Madurai Kamaraj University.