Jamie Jacques

Jamie Jacques is a seasoned professional in the field of technical operations and customer support, currently serving as Senior Manager of Field Service at 10x Genomics since June 2023. Prior to this role, Jamie was the Director of Global Customer Support at Pion Inc. from January 2022 to March 2023 and spent over 16 years at Malvern Panalytical as Technical Operations Manager for Customer Services. Jamie's career began as a Field Service Engineer at JEOL Ltd and included positions as Technical Specialist at Motorola Solutions and Field Service Specialist at Cox Communications. Educational qualifications include an MBA in Project Management from Keller Graduate School of Management of DeVry University and degrees in Technical Management and Electronics & Computer Technology from DeVry University.