Ralph A.

Ralph A. has extensive experience in software testing and application support, currently serving as the Head of Application Support at 118 118 Money since October 2016. Responsibilities include developing and executing manual and automated test strategies in an Agile environment, and managing QA processes. Prior to this role, Ralph A. worked at kgb from November 2007 to October 2016 as a Software Test Analyst and Quality Assurance Specialist, focusing on test identification, monitoring, and various testing methodologies. Ralph A.'s career began at 118118 in customer service roles before advancing to kgb and other positions, including a Mortgage Specialist and Office Clerk. A graduate of Mapúa University, Ralph A. holds a Bachelor of Science degree in Electronics and Communications Engineering.