Natalie Nugent

Natalie Nugent is a Customer Care Professional at 123.ie since August 2016, specializing in the insurance sector within a busy call center environment. Prior to this position, Natalie worked as a Contact Center Associate at Sysnet Global Solutions from May 2013 to August 2016, focusing on PCIDSS compliance by assisting merchants through live chat and phone support. Additionally, Natalie gained experience as a Retail Assistant at River Island for a brief period in 2012, where responsibilities included customer interaction and stock management. Currently, Natalie is pursuing a degree in Insurance at The Insurance Institute.