Alan Cole

Alan Cole has extensive experience in various leadership roles within the technology industry. Alan currently serves as the Vice President of Customer Support & Knowledge Management at 1E. Prior to this, they were the Head of SRE at the same company.

Before joining 1E, Alan was the Head of EMEA Operations / Revenue Operations at LogicMonitor, where they played a crucial role in driving the company's business operations in the EMEA region. Alan also had a brief stint as the Head of Digital Delivery at the UK Home Office.

Alan's earlier positions include serving as the Global Head (VP) of Cloud / Hosted Service Delivery, Operations and Support at JHC, and as the Global Head of Cloud Delivery and Operations and Chief Cloud Officer at Temenos. Alan has also worked as the Global Head of Cloud & Hosting / SaaS Enablement at Finastra (previously Misys), where they were responsible for leading IT transformation and innovation in the financial services sector.

Alan started their career at Legal & General, where they held various roles such as Programmer, Senior IT & Business Consultant, and Helpdesk Manager. Prior to that, they worked at Broadridge Financial Solutions as the Head of Operations, EMEA and The Americas. Throughout their career, Alan has demonstrated a strong track record in driving business operations, service delivery, and client relationships.

Alan Cole attended Blatchington Mill from 1977 to 1981, but no degree or field of study is specified. In terms of additional certifications, Alan obtained various certifications from LinkedIn in 2023, including "Using AI in Customer Service," "Inclusive Tech: Retaining Diverse Talent," "AI Challenges and Opportunities for Leadership," and many others.