Tom Majewski

Tom Majewski is a seasoned professional with extensive experience in customer support and technical analysis. Currently serving as the Billing Team Lead at 1Password since January 2020, Tom is responsible for overseeing a team dedicated to delivering exceptional customer service while fostering continuous improvement. Previous roles at 1Password include After Hours Team Lead and Mac/iOS Support, where Tom provided expert technical support and facilitated user engagement with product solutions. Tom's tenure at Sun Life Financial spanned several years, with positions such as Web Hosting - Intake, Change and Process Analyst and Middleware Analyst, focusing on change management strategies and supporting website performance. Tom began a career in technical operations as a Command Center Operator at Sun Life Financial, demonstrating proficiency in system monitoring and issue resolution. Tom holds education credentials from Georgian College and Sheridan College.