Kal Otto has extensive experience in the ticketing industry, currently serving in Broker Services at 1Ticket.com since November 2021. Prior to this role, Kal spent a decade at StubHub, starting as a Customer Service Representative and advancing to positions such as Account Manager and Operations Specialist. In the Account Manager role, Kal successfully managed relationships with 50 of the top suppliers, leveraging analytics to enhance service for frontline teams and partnered sellers. Kal also focused on customer journey optimization and training representatives on best practices. Educational qualifications include an Associate of Science in Applied Science from Manchester Community College and a Bachelor's degree from Central Connecticut State University, completed in 2011.
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