Shiju Emmanuel

Shiju Emmanuel is an accomplished professional with extensive experience in operations and client solutions across various organizations. Currently serving as AVP at [24]7.ai since April 2021, Shiju has held multiple leadership roles, including Senior Director of Operations and Global Head of Operations. Prior experience includes a Solution Architect position at HCL Technologies and a Director of Client Solution Development role at Conduent, where responsibilities included creating strategic solutions and collaborating with project managers and technical resources. Shiju's earlier roles included Accounts Manager at GuateCall and Assistant Program Manager at 24/7, Inc, focusing on client communications, revenue management, and contractual compliance. Education includes a Certificate in Leadership Principles from Harvard Business School Online and a Bachelor of Business Administration in International Business from IIME.