Luiz Otavio Passos

Luiz Otavio Passos is a skilled Back-end Developer at 2RP Net since November 2020, focusing on the development and maintenance of CRM software for Pernambucanas S. A. Previously, from December 2019 to November 2020, Luiz served as an IT Analyst at Embraer, managing level 2 support tickets for both internal and external users, contributing to the FlyEmbraer platform's enhancement, and providing technical support to global clients while adhering to ITIL methodology for effective IT service management. Luiz holds a Bachelor's degree in Computer Science from Universidade Federal de São Paulo, completed in 2021, and an earlier Bachelor's degree in Science and Technology from the same institution, finished in 2019.