Rosa Aguirre

Rosa Aguirre is a seasoned professional with extensive experience in quality assurance, client experience, and sales operations, particularly at 3 Day Blinds since December 2015. As a Senior QA Analyst, Rosa played a pivotal role in implementing quality assurance processes for a large team, significantly enhancing service quality. Previous roles include Client Experience Quality Analyst and Chargeback Specialist, where Rosa successfully improved client experience processes and recovered over $300,000 annually from disputed sales. Rosa has also served as a Call Center Supervisor and Lead, developing high-performing teams and establishing measurable performance indicators. Experience at Estee Lauder Cosmetic Company involved hosting beauty events, and earlier at Sears, Rosa excelled as Fine Jewelry Manager, leading a successful sales department.