Joe Pritchard

Joe Pritchard has a diverse work experience spanning over several years. Joe most recently worked as a Support Engineer at 360 Smart Networks starting in 2023. Prior to that, they held the role of Senior Technical Support Specialist at Paradies Lagardère from 2022 to 2023. From 2018 to 2021, they worked as a Senior System Engineer at CGS.

Before that, Joe gained extensive experience as a Service Technician at Computer Pros of Nashville from 2014 to 2018, where they supported multiple client sites, conducted network design and installation, and gained certification in Cisco Meraki. Joe also worked as a Network Administrator for Girl Scouts of Greater Iowa and Girl Scouts of Greater Atlanta from 2009 to 2014, managing IT helpdesk operations and implementing various network solutions.

During their tenure at Cbeyond from 2008 to 2009, Joe provided technical support to small and medium-sized businesses and excelled in customer service. Joe also worked at Earthlink from 2002 to 2008, serving as an ICM/operations real-time analyst, quality analyst, and technical support representative.

Additionally, Joe started their career as a sales associate at Circuit City from 1999 to 2003, where they gained knowledge in various products and technologies and provided customer support for broadband cable internet services.

Overall, Joe Pritchard has a wide range of experience in technical support, network administration, system engineering, and customer service roles.

Joe Pritchard attended Morehouse College from 1996 to 2000, studying Sociology and Criminology, but did not obtain a degree. In May 2013, they obtained the Microsoft Certified Professional certification from Microsoft.